The Important Points

• “Audio IC disease” (or “loop disease”) typically causes the following issues:-
  • Audio problems while making calls
  • Siri can’t hear you
  • Greyed-out loudspeaker icon and voice memos.
• iPhone takes much longer to boot than normal. (Stuck at “Apple logo”).
• More likely to happen as iPhone 7 or iPhone 7 Plus gets older.
• Widely believed to be result of phone twisting due to bad design, in turn breaking connections between motherboard and Audio IC.
• Generally, some audio functions will still work, but not all.
• Apple does not officially recogise this problem at the time of writing (Sep 2018).
• Repair St Andrews can repair it- contact us for further details.